Business Analyst CRM
Our client is a leading Media Publishing company based in Dublin City Centre. They currently have a requirement for a Business Analyst to join their team on a 12 month fixed term contract. The core of the project is to investigate and document the functionality of a legacy CRM system and use this to recommend an alternative solution.
- Gather information from internal management and commercial stakeholders
- Document product functionality
- Work with product owners to define enhanced functionality of replacement system
- Experience documenting product features
- Experience obtaining requirements from non-technical stakeholders
- Strong presentation and communication skills
- Degree in relevant area – Software, Media, Business.
- At least 3 years BA experience
- CRM and/or Web site product knowledge.